Air Austral is one of the most renowned airlines in the industry, which provides top-notch travelling services to its passengers, regardless of the class they are travelling in. However, not much is known to the passengers about Air Austral SEZ Terminal, located at the Seychelles International Airport. In order to ensure that you have the specific information at the given time, this article is going to breakdown each and every crucial factor you may need during your air travel with the airlines. So, let’s get started.
Air Austral SEZ terminal arrivals
Air Austral operates its arrivals at the Terminal 1 at SEZ, which provides passengers with several basic to advanced facilities. The passengers arriving at the terminal can look for ground transportation options situated outside the terminal, providing passengers easy access to the city’s activities and attractions nearby.
Air Austral SEZ terminal departures
Air Austral uses the Terminal 1 at SEZ for handling its departures. It is at the departures terminal, where the passengers can complete the boarding procedures by going through check-ins and security checkpoints. Furthermore, the departures terminal gets passengers access to their assigned boarding gates along with several other services.
Basic Facilities at Air Austral terminal at SEZ
The Air Austral terminal located at the Seychelles International Airport is well-equipped with the services passengers expect to get at any of the modern airports. So, if you have a departing flight from or an arriving flight at the same destination, you can benefit from some of the at airport services provided at the terminal.
| ATMs and Banks | Medical Facilities | Information Counters |
| Currency Exchange | Charging Stations | Lost and Found Desk |
| Family Restrooms | Business Centres | Internet/Wifi Access |
| Baby Care Rooms | Emergency Health Services | Shops and Duty-free Stores |
| Breastfeeding Areas | Quiet Seating Rooms | Children’s Play Area |
| Interfaith Chapels | Airline/Airport Lounges | Ticket Reservation Counters |
| Ticket Cancellation Facility | Seat Upgradation Options | Check-in Facilities |
| Flight Status Information | Flight Information Displays | Security Checkpoints |
| Ground Transportation | Pet Travel Services | Inter-terminal Transportation |
List of Every Air Austral Airlines Terminal Globally
What Terminal is Air Austral at SEZ- A Complete Guide
As of now, we filled you in with the details of the arrivals and departures terminal of Air Austral at the Seychelles International Airport and its basic features and facilities. Now. Let’s head back to what Air Austral has to offer you at the location, to smoothen your air travel experience.
| Airport Name | Seychelles International Airport |
| Air Austral SEZ Address | Seychelles |
| ICAO Code | REU |
| IATA Code | UU |
| Air Austral SEZ Terminal | Terminal 1 |
| Airport Contact No. | +248 4 384 000 |
| Official SEZ Website | seychellesairports.sc |
| Country | Seychelles |
| Working Hours | 24 hours |
| Email Address | reservation(at)air-austral.com |
| Official Air Austral Website | www.air-austral.com |
| Air Austral FaceBook Page | www.facebook.com/airaustralofficiel |
| Air Austral YouTube Page | www.youtube.com/@airaustral8273 |
| Air Austral Linkedin Page | www.linkedin.com/company/air-austral |
| Air Austral Twitter Page | twitter.com/airaustraloff |
| Air Austral Instagram Page | www.instagram.com/airaustralofficiel |
Amenities Provided by Air Austral SEZ Terminal
Doesn’t matter, if you are an arriving passenger or a departing one at the Air Austral Terminal. You can take advantage of all the airlines have to offer at the destination, then be it last minute reservations for your loved ones or for seeking information related to your further air travel with the airlines.
Air Austral Flight Reservations
Whether you look forward to booking a round trip or a one way trip, you can do so at the official website of Air Austral, just within a few clicks. Additionally, you can choose the offline method such as making reservations at the ticket counters of Air Austral at the designated terminal of Seychelles International Airport. No matter which option you choose, Air Austral will provide you with the best deals and offers on your reservations.
Air Austral Flight Cancellations
The passengers can cancel their reservations at the Air Austral terminal at SEZ by visiting the ticket counter of the airlines. Additionally, the passengers can also cancel reservations via the online method, which is by connecting through the official website of the airlines. It’s must to note that the cancellations often come with unwanted compensation or cancellation fees.
Seat Upgradations with Air Austral
Air Austral seat upgrades offer passengers with extended comfort as the upgraded class is more comfortable, spacious, and comes with additional facilities. If you seek an upgrade with the airlines, it’s better to do it at the time of reservation. However, if you choose to do it afterwards, you can do so by quickly visiting the airline’s website, looking for the available upgrade options, selecting the preferred upgrade, and completing the procedure.
Baggage Allowance of Air Austral
Depending upon the class type you have bought and the destination you are visiting, Air Austral will provide you a generous baggage allowance, further ensuring that you are able to carry all your essentials with you on your trip. Nevertheless, as the baggage allowance differs and depends on certain factors, it’s recommended to call the airlines directly or get in touch with them to know about how much you are allowed to take on your flight with them.
Air Austral Pet Travel Services
Dogs and cats who weigh not more than 6 kgs are allowed to be transported in the cabin on an Air Austral flight from the Air Austral terminal at SEZ. As the safety of the pet along with the safety of passengers is given utmost priority, Air Austral puts forth certain rules and restrictions which the owners of the pets need to follow. So, in order to get a clear insight on the same, please visit the pet travel services page of the airlines.
Lost and Found Desk at Air Austral Terminal
The Lost and Found department of Air Austral situated at the Terminal 1 at SEZ ensures that the passengers are getting timely assistance regarding their baggage related issues, including lost baggage, delayed baggage, and damaged baggage, etc. so, in case you meet with any of the mentioned unfortunate circumstances, please contact the lost and found department to inform about the issue and get assistance for the same.
Air Austral Information Counters
Well, now that you are aware of what terminal is Air Austral at SEZ, it’s crucial to note that inside the same terminal, you will be able to find the information counters of the airline. These counters have representatives available 24 hours a day to provide you assistance regarding your air travel with the airlines. In case you have any queries about your arriving or departing flight or any other such issue, this counter is your place to be.
Several Air Austral Flight Check-in Options
There are several check-in counters located at the Air Austral SEZ terminal departures. Additionally, Air Austral offers passengers the facility to check-in online for their scheduled departure flight. The online check-in options open 24 hours before your departure and allows you to check-in online and retrieve your e-boarding pass. To check-in online please keep your documents readily available to enter the details and check-in fast and easy on the official portal.
Special Assistance Facilities by Air Austral
Passengers with mobility issues or other medical conditions can avail the special assistance facility given by Air Austral, which includes assistance at the airport, in flight, and after you have disembarked the flight and reached your destination. As the number of disabled passengers on a single flight is limited, it’s crucial to pre-book with Air Austral and retrieve all the crucial information regarding the same. This will allow you to have a hassle-free experience and will get you the right kind of assistance, as you need from the airlines.
Unaccompanied Minor Service
The guardian or the passengers of the children travelling alone can avail the unaccompanied minor service online or at the Air Austral SEZ terminal arrivals or departures. This service is crucial for the passengers who are aged between 4 to 11 years of age, to ensure their safety and security. Also, the person responsible for booking the minor a flight with the airlines is required to ensure that s/he is having all the documents ready for the check-ins in order to board the flight.
We have covered all the important information you may need about the Air Austral SEZ Terminal to ensure that you have a great time flying with the airlines. Nevertheless, if you feel we might have missed something, feel free to reach Air Austral Airlines .
Air Austral Airlines SEZ Seychelles International Airport Location Map
Frequently Asked Questions about Air Austral Airlines SEZ Terminal
Air Austral operates its flying carriers from the Terminal 1 at SEZ.
Air Austral operates its arriving flights from the Terminal 1 at SEZ.
Air Austral operates its departing flights from Terminal 1 at SEZ.
Yes, Air Austral provides passengers with pet related assistance on its terminal at the Seychelles International Airport.
