There’s a lot to keep note of when it comes to air travel, specifically when you have no clue about your assigned terminal and how you can access the services and amenities that it has to provide. This article about Cathay Pacific Airlines BOS Terminal will help you have an extraordinary air travel experience with Cathay Pacific, ensuring that you do well upon your arrival at the airport’s terminal.
Cathay Pacific Arrivals at BOS Terminal
Cathay Pacific Operates its arrivals from Terminal E at Boston Logan International Airport. The arrivals terminal has baggage carousels for retrieving baggage. Additionally, it has several restaurants and cafes, an inter-terminal transportation facility, etc available.
Cathay Pacific Departures at BOS Terminal
Cathay Pacific operates its departures from Terminal E at Boston Logan International Airport. The departures terminal is equipped with check-in counters and security checkpoints, immigration services, and customs/passport control, etc.
Cathay Pacific Basic Services at BOS Terminal
Cathay Pacific offers a variety of services at its terminal at the airport, ensuring that the passengers have a comfortable and smooth experience. Here are some of the basic/modern services offered by Cathay Pacific at the airport’s terminal:
| Self-service kiosk check-in | Online check-in | Dedicated check-in counters |
| Priority check-in for premium passengers | Baggage drop off/pick up facilities | Lounge access for eligible passengers |
| Assistance for passengers with reduced mobility | Priority boarding | Family and children’s services |
| Unaccompanied Minor Service | Special assistance for disabled passengers | Fast track immigration and customs |
| Baggage wrapping service | Priority baggage handling | Lost and found assistance |
| Customer service counters | Flight information displays | Medical assistance |
| Flight rebooking and rescheduling | Transit assistance for connecting flights | Transfer desks for flight connections |
| Representatives for inquiries | Duty-free shopping | Forex and banking services |
| Wifi/Internet access | Charging stations | Transportation services |
List of Every Cathay Pacific Airlines Terminal Worldwide
Guide to Cathay Pacific Airlines at Boston Logan International Airport
Cathay Pacific Airlines handles its arriving and departing carriers to/from Terminal E at Airport, where the passengers can use the variety of modern services/amenities offered.
| Airport Name | Boston Logan International Airport |
| Cathay Pacific Boston Logan International Airport Address | East Boston, MA 02128 |
| Airport Code | BOS |
| IATA Code | CX |
| ICAO Code | CPA |
| Cathay Pacific Boston Logan International Airport Contact Number | (800) 235-6426 |
| Country | Boston |
| Cathay Pacific Boston Logan International Airport Terminal | Terminal E |
| Working Hours | 24 hours |
| Official Website | www.cathaypacific.com |
| YouTube | www.youtube.com/@cathaypacific |
| www.facebook.com/cathaypacific | |
| twitter.com/cathaypacific | |
| Instagram Account | www.instagram.com/cathaypacific |
Cathay Reservations/Cancellations
Cathay Pacific allows passengers to book reservations either on the official platform of the airlines or upon their arrival at the airport’s terminal. Regardless of the option, passenger goes with, they are allowed to select the seat of their choice, destination, fare type, etc. Whilst reserving ahead of time can get you better deals and offers on tickets with Cathay, reserving at the ticket counter of Cathay, in the airport leaves you with little to no options, but only the available.
The passengers who look forward to cancelling their reservation with Cathay can choose the same method as reservation. It’s crucial to go through the cancellation policy of the airlines once, to get an understanding whether you are eligible for a full refund of your unused ticket or entitled to a cancellation penalty by the airlines.
Cathay Pacific Seat Upgradations
The passengers who look forward to enhancing their travel experience with Cathay Pacific can choose an upgraded class ticket on their flights to international or domestic destinations. Seat upgrades are more worth it when you have long haul flights because it offers extended legroom, extra space for comfort, additional in-flight facilities, including entertainment, and so much more. The options you have got are premium economy, business, and first class.
Cathay Pacific allows passengers to avail paid upgrades either online or at the check-in counters of the airport’s terminal. Additionally, the passengers also have the chance to bid for an upgrade with Cathay under the program named “Upgrade Bid”. defending upon your preferences, you can move forward with any of the suitable options to make your travel a luxurious and comfortable one.
Cathay Pacific Check-in Options
Cathay Pacific offers passengers several alternatives to check-in for their flights, including online check-in, mobile check-in, airport counter check-in, and self-service kiosk check-in.
- Online check-in is available to passengers 48 hours prior to the scheduled departure and it closes exactly one hour before the flight departs from the airport.
- Passengers can use their devices such as phone, laptop, or tablet to check-in through the mobile application of Cathay, and get an electronic boarding pass.
- Passengers who wish to go forward with the traditional check-in options, can use the airport check-in counters staffed with Cathay representatives, here the passengers can also drop their checked baggage off and receive the boarding pass afterwards.
- Last but not least, Self-Service Kiosk check-ins are available at the counter for independently checking-in. These kiosks allow passengers to check-in, select their seats, and print their boarding passes. This option is more convenient and expedites the check-in process.
Additionally, must note that the internationally travelling passengers are required to arrive at least 3 hours prior to the scheduled departure, whereas domestically travelling passengers are required to arrive at the airport at least 2 hours prior to their scheduled departure with Cathay Pacific, in order to complete the pre-boarding procedures on time.
Cathay Pacific baggage Facilities
Located at the arrivals terminal, Cathay Pacific’s baggage claim area allows passengers to claim or retrieve their checked baggage after they have deboarded their flights.the baggage carousels are designed conveniently to allow passengers a smooth process. Alternatively, the baggage drop-off area allows passengers to leave their checked baggage in order to move forward with the check-ins and security checkpoints, and further towards their designated boarding gates. For more information on other baggage related activities such as baggage wrapping, baggage storage, please contact the customer service of Cathay, itself.
Cathay Pacific Lost & Found
The lost and found desk of Cathay Pacific Airlines offers passengers assistance regarding their delayed, damaged, and lost baggage at the airport’s terminal. These counters are staffed with personnels who help you deal with the issue and make sure you leave satisfied from the airport. The passengers are requested to contact the lost and found desk in case of any such circumstances with the right details of their baggage, along with their own identification details, as this will help the personnels to be quick with the process and help you out at the earliest.
Cathay Information Counters
No matter what your queries are about, reservations, cancellations, seat upgradations, pet travel, unaccompanied minor, check-ins, baggage related services, and other such travel related factors, you can always look upon the representatives at the information counters. Additionally, in case you need instructions on how to reach your terminal, access the lounges, move between the terminals, or get other available services, you can ask for the same at these counters only. For more information, feel free to contact the customer service of Cathay.
Cathay Pacific Special Assistance Service
Cathay Pacific is committed to provide each and every passenger a journey worth waiting for, which is why it offers special assistance to passengers who require it, such as, passengers with reduced mobility, physically impaired passengers, handicapped passengers, etc. services such as, wheelchair assistance, boarding assistance, deboarding assistance, etc are provided to make the passengers as comfortable as possible.
In order to get special assistance services, the passengers are required to fill an online form given on the official site of the airlines, and book the service. This allows the crew to arrange the needful and be available at the airport upon your arrival.
Cathay Pacific Unaccompanied Minor Service
If the minor passenger is under age 6 to 12, registration as an unaccompanied minor is required to travel, if the passenger is travelling alone on Cathay Pacific flights. For passengers who are twelve to eighteen years of age, do not necessarily need to book this service, but have the option to book, if wanted. For more information on how you can book this service, or the rules and restrictions regarding the same, it’s better to get in touch with the airlines via their official website or via their phone number.
Transportation To/From Cathay Pacific Airlines BOS Terminal
For the passengers who need to access the airport from the city, or city from the airport, can look out for the several available options to reach their desired destination. The available transportation options are as follows:
- Bus Service
- Taxi Service
- Train Service
- Rideshare service
- Car rentals Service
- Public transportation Service
- Private transportation Service
Reasons to Contact Cathay Pacific Airlines at Airport’s Terminal
There are several reasons to contact Cathay Pacific Airlines at the Airport’s terminal, these include:
- To check-in for your flight, as the airlines will do it on your behalf.
- To inquire about flight delays or flight cancellations by the airlines.
- To request assistance for passengers with reduced mobility or special needs.
- To seek information about baggage allowances, restrictions, and related service.
- To change your flight, make changes to your itinerary, and to upgrade your flight.
- To ask or inquire about the status of a lost baggage, delayed, or damaged baggage.
- To get lounge access, request information regarding the rules, fees, amenities, etc.
- To get an insight to flight services, such as in-flight entertainment options and meals.
- To seek help with other general flight-related inquiries or issues before/during flight.
- To inquire about immigration or visa requirements to proceed with the formalities.
Conclusion
Cathay Pacific, a renowned airline, never misses an opportunity to impress its passengers, as it prioritises customer satisfaction. The amenities it provides at its arrivals and departures terminal are evident of how the airline operates effectively at the airport. However, if the passengers look forward to seeking any special kind of assistance from the airlines or look forward to inquiring about any travel related factor, they can do so by reaching out to the airlines through their official website, contact number, email, or social media accounts.
Cathay Pacific Boston Logan International Airport Map
FAQs
Cathay Pacific Airlines operates from the Terminal E at BOS.
The check-in counters of Cathay Pacific Airlines usually open 3 or 4 hours before the scheduled departures.
Yes, Cathay Pacific Airlines offers online check-ins for its flights from the Terminal E.
The passenger should arrive at least three hours prior to international departure and 2 hours prior to domestic departure.
Yes, there are immigration and customs available for the eligible passengers at the Cathay Pacific’s terminal.
