Make flight preparations simpler and easier by getting ahead of the task and being proactive in accumulating all the essential details about the flight and its operating airline. Information is key, it is the first step to devising a “roadmap” for the flight that is to be boarded. A series of information centric to the Copa Airlines AUS Terminal – Austin-Bergstrom International Airport has been made available below for the convenience of travelers / passengers who seek reference and / or guide to prepare for an upcoming flight or plan a future flight with Copa Airlines that would depart from or arrive at Austin-Bergstrom International Airport.
Copa Airlines AUS Essential Information
Essential details about the Copa Airlines AUS terminal have been rendered here.
| Airport Name | Austin-Bergstrom International Airport |
| Terminal | Main Terminal |
| Copa Airlines AUS Arrivals Terminal | Main Terminal |
| Copa Airlines AUS Departures Terminal | Main Terminal |
| Airport Code | AUS |
| AUS Airport Address | 3600 Presidential Blvd, Austin, TX 78719, United States |
| Copa Airlines IATA Code | CM |
| Copa Airlines ICAO Code | CMP |
| Copa Airlines Ticket Counter Hours | 24 hours a Day |
| Country | United States |
| City | Texas |
| Copa Airlines Official Website | www.copaair.com |
| YouTube | www.youtube.com/user/copaairlines |
| twitter.com/CopaAirlines | |
| www.facebook.com/copaairlines | |
| www.instagram.com/copaairlines | |
| Copa Airlines AUS Contact Number | +1 512-530-2242 |
Services & Amenities Offered at Copa Airlines Austin-Bergstrom International Airport Terminal
The AUS Copa Airlines terminal office has a team of airline’s representatives who can be requested for their help in availing the following services / amenities:
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wi-Fi
- ConnectMiles
- Star Alliance
List of All Copa Airlines Terminals Worldwide
Booking Copa Airlines Tickets at Austin-Bergstrom International Airport Terminal
Travelers can request for help with making flight reservations from the team at the Copa Airlines AUS terminal office.
Or people can even book flight tickets from the Copa Airlines website / mobile application.
Manage Booking at Austin-Bergstrom International Airport Terminal
Passengers can makes changes to their reservations (if needed) or / and add services / amenities to their itineraries either by themselves through the “Manage Your Booking” sections accessible from the airline’s website / mobile app or request for help with managing reservation from the representatives at the AUSCopa Airlines terminal office.
Copa Airlines Cancellation / Refund
The AUS terminal Copa Airlines airport office will not cater to requests of cancellations / refunds for reservations / bookings / tickets made via third party travel websites / agencies / agents.
The fare rules differ with respect to the reservation / ticket fare / class type; please read the rules carefully and request cancellation / refund accordingly.
Check-in at Copa Airlines Austin-Bergstrom International Airport Terminal
Passengers can choose to check-in either…
- …in person at the Copa Airlines AUS terminal counter; check-in stops 1 hour before a flight’s scheduled departure time.
- …self-service kiosks at select locations across Panama; available from up to 90 minutes before a flight’s scheduled departure time –
- Royal Decameron Golf Beach Resort & Villas – Lobby 1, 2, and 3, next to Decameron Explorer
- Radisson Decapolis Hotel – Next to Decameron Explorer
- Hotel Crowne Plaza – Lobby
- Continental Hotel & Casino – Lobby
- Hotel El Panama – Main lobby
- Holiday Inn Clayton – Lobby
- Playa Bonita Resort & Spa InterContinental
- …use the online / mobile / web check-in feature on the airline’s website / mobile app; available between 24 hours and 60 minutes before a flight’s scheduled time of departure.
Copa Airlines Flight Status
Passengers can request for details of flight status at the AUS Copa Airlines terminal office or track it by themselves on the airline’s mobile app or website www.copaair.com/en-us/flight-status
Copa Airlines Lost / Delayed / Damaged Baggage at Austin-Bergstrom International Airport Terminal
All passengers who have encountered any problems of delayed / lost / damaged luggage can seek the assistance of airline representatives at the AUS terminal Copa Airlines airport office.
Passenger(s) must alert Copa Airlines personnel at the baggage claim area / baggage service office and file an incident report before exiting the destination airport.
Traveling with Pets on Copa Airlines at Austin-Bergstrom International Airport
The airline offers pet travel service subject to Copa Airlines Pet Policy and the laws regulating the transport of live animals at the departure airport and destination.
Pet(s) / live animal(s) can be transported in the passenger cabin or aircraft hold; pet travel is a chargeable service and persons seeking to make pet travel bookings must do so by contacting the airline at least 48 hours before departure of the intended flight.
For other details or / and the airline’s pet policy, please contact the Copa Airlines AUS terminal office.
Inflight Entertainment by Copa Airlines
The airline offers an inflight entertainment portal for the benefit of its passengers; the portal has numerous movies, shows, music, games etc. Passengers are required to purchase a Copa Showpass in order to use the inflight Copa Airlines entertainment service.
For more information about Copa Showpass, please ask the AUS Copa Airlines terminal crew members.
Copa Airlines Airport Lounge
Passengers of the airline benefit from the airline’s membership of Star Alliance; as a member airline of Star Alliance, passengers are able to avail the access and use of all Star Alliance member airlines’ lounges at numerous airports all over the world.
Contact the AUS terminal Copa Airlines airport office for the set terms & conditions of lounge access & use.
Car Rental Service at Austin-Bergstrom International Airport
Please visit the airport’s website to view details about the options for rental car services at Austin-Bergstrom International Airport.
Assistance and information can also be requested from the airport staff.
Copa Airlines AUS Austin-Bergstrom International Airport Location Map
Frequently Asked Questions:
Copa Airlines flight operations are managed from Main Terminal at Austin-Bergstrom International Airport.
Travelers can contact Copa Airlines on +59342169000, or check for a specific region’s contact number on the airline’s website.
Yes! Pet travel service is offered by Copa Airlines.
No! Copa Airlines does not have Wi-Fi / internet; the airline offers an inflight entertainment portal.
Copa Airlines flights arrive at Main Terminal in Austin-Bergstrom International Airport.
Copa Airlines uses Main Terminal at Austin-Bergstrom International Airport for its flight departures.
