The surest way for travelers to avoid stress and steer clear of chaos / mess when preparing for a flight is to have a handle on all the possible and relevant information pertaining to the flight and its airline. Information about baggage allowance, special assistance service, upgrade, seat selection, airport lounge, inflight Wi-Fi / entertainment, etc. can make a difference on a traveler’s flight preparations. The details provided on this page will be useful and relevant to travelers / passengers who are preparing themselves for an upcoming flight or planning a future flight that is set to depart from / arrive at the Copa Airlines GRU Terminal – Sao Paulo-Guarulhos International Airport. Essential contact details have been made available along with summaries of some key flight related amenities & services offered by Copa Airlines; this information may be used at travelers’ discretion as a reference / guide.
Copa Airlines Sao Paulo-Guarulhos International Airport Terminal Information
Vital details about the GRU terminal Copa Airlines have been made available below for the perusal of travelers / passengers.
| Airport Name | Sao Paulo-Guarulhos International Airport |
| Terminal | Terminal 3 |
| Copa Airlines VLN Arrivals Terminal | Terminal 3 |
| Copa Airlines VLN Departures Terminal | Terminal 3 |
| Airport Code | GRU |
| VLN Airport Address | Rod. Hélio Smidt, s/nº – Aeroporto, Guarulhos – SP, 07190-100, Brazil |
| Copa Airlines IATA Code | CM |
| Copa Airlines ICAO Code | CMP |
| Copa Airlines Ticket Counter Hours | 24 hours a Day |
| Country | Brazil |
| City | Guarulhos |
| Copa Airlines Official Website | www.copaair.com |
| YouTube | www.youtube.com/user/copaairlines |
| twitter.com/CopaAirlines | |
| www.facebook.com/copaairlines | |
| www.instagram.com/copaairlines | |
| Copa Airlines VLN Contact Number | +551124452945 |
The following services and amenities are available at Copa Airlines Sao Paulo-Guarulhos International Airport terminal office;
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wifi
- ConnectMiles
- Star Alliance
List of All Copa Airlines Terminals Worldwide
Copa Airlines Ticket Reservations at Sao Paulo-Guarulhos International Airport Terminal
The GRU Copa Airlines terminal office welcomes all travelers seeking assistance with making flight bookings; travelers can either contact the office for help or reserve tickets by themselves through the Copa Airlines mobile application / website.
Manage Copa Airlines Booking at Sao Paulo-Guarulhos International Airport Terminal
The airline’s website / mobile application has a “Manage Your Booking” section which allows passengers to view their flight reservations and its details; from this section passengers can make changes (if necessary) or / and avail a variety of flight related services / amenities offered by the airline.
Alternatively, passengers can ask for help from the Sao Paulo-Guarulhos International Airport terminal Copa Airlines office team to manage their bookings.
Cancellation / Refund Of Copa Airlines Tickets
Please note that the office of Copa Airlines GRU terminal will not entertain requests of cancellation / refunds for ticket / reservation issued at third party travel websites / agencies / agents.
All refunds and / or cancellations are subject to the fare rules that may be applicable as per the ticket fare / class type specific to the reservation at hand.
Check-in at Copa Airlines Sao Paulo-Guarulhos International Airport Terminal
Passengers can opt to check-in for their flight at the Sao Paulo-Guarulhos International Airport Copa Airlines terminal counter or via the online / mobile / web check-in function on the airline’s website / mobile app.
Check-in at the airport terminal counter stops 60 minutes before flight departure and online / web / mobile check-in is available between 24 hours up to 1 hour before flight departure.
More information regarding check-in can be requested from the Copa Airlines office.
Tracking Copa Airlines Flight Status
Contact the Sao Paulo-Guarulhos International Airport terminal Copa Airlines office to track flight status or view it on the airline’s mobile app or website www.copaair.com/en-us/flight-status
Copa Airlines Lost / Delayed / Damaged Baggage at Sao Paulo-Guarulhos International Airport Terminal
Contact an airline representative immediately upon realization of lost / delayed / damaged luggage; before exiting the arrival airport, file an incident report with the airline’s agent either present at the baggage claim area or in the baggage service office.
Call / visit the Copa Airlines GRU terminal office for additional information / assistance.
Traveling with Pets on Copa Airlines at Sao Paulo-Guarulhos International Airport
Pet travel bookings can be made with the airline, conditional to the airline’s pet policy and the laws governing the transport of live animals at the departure airport & destination.
Pet travel reservations must be made at least 48 hours before the departure time of the intended flight.
To make bookings or request other information [cost , rules, etc.], please ask the team at the GRU Copa Airlines terminal office.
Entertainment On Board Copa Airlines
The airline offers the “Copa Showpass” to passengers in need of inflight entertainment; while the airline lacks the service of internet browsing, passengers can purchase a Copa Showpass and keep entertained through the numerous movies, shows, etc. available to them.
For queries about inflight entertainment, contact the Sao Paulo-Guarulhos International Airport terminal Copa Airlines airport office.
Copa Airlines Airport Lounge
As a Star Alliance member airline, Copa Airlines is able to offer its clientele access and use of innumerable lounges at various airports all over the world.
For information regarding the terms of access and usage please visit the Star Alliance website or request details from the Copa Airlines Sao Paulo-Guarulhos International Airport terminal staff.
Car Rental Service at Sao Paulo-Guarulhos International Airport
Visit the Sao Paulo-Guarulhos International Airport official website to check for the options of rental car services at this airport or request for information from the airport staff.
Copa Airlines GRU Sao Paulo-Guarulhos International Airport Location Map
Frequently Asked Questions:
Terminal 3 at Sao Paulo-Guarulhos International Airport is used by Copa Airlines to manage their flight operations.
Terminal 3 at GRU Sao Paulo-Guarulhos International Airport is used by Copa Airlines flight arrivals.
To contact Copa Airlines, call +551124452945; numbers for other regions can be found on the airline’s website.
Copa Airlines flights depart from Terminal 3 in Sao Paulo-Guarulhos International Airport.
No! Copa Airlines does not offer inflight Wi-Fi / internet connectivity.
