Travelers are often noticed wishing for a source of information when preparing for a flight; they yearn for a 1 stop spot where they could view all the vital information related to their upcoming flight and its operating airline. There is so much to be remembered – baggage allowance, check-in timings, inflight meals, Wi-Fi / internet, special assistance, pet travel, etc. This page bears details centric to the Swiss Airlines BSL Terminal – EuroAirport; passengers / travelers will find the information useful if they wish to contact the airline’s office or / and seek reference / guide to prepare for a Swiss Air flight set to depart from or arrive at EuroAirport.
Swiss Airlines EuroAirport Terminal Information
Details pertaining to the Swiss terminal BSL Airport have been put together here for the convenience of travelers / passengers.
Swiss Airlines, Terminal, EuroAirport Address | Swiss Airlines, Terminal 1, EuroAirport Basel-Mulhouse-Freiburg, 4f Rue de l’Aéroport, 68300 Saint-Louis, France |
Airport Code | BSL |
Swiss Airlines IATA Code | LX |
Swiss Airlines ICAO Code | SWR |
Swiss Airlines Ticket Counter Hours | Daily 24 Hours |
Swiss Airlines Contact Number | +33 3 89 90 31 11 |
Swiss Airlines Official Website | www.swiss.com |
YouTube | www.youtube.com/@FlySWISS |
www.facebook.com/flyswiss | |
twitter.com/FlySWISS | |
Instagram Account | www.instagram.com/flyswiss |
Services & Amenities Offered at Swiss Airlines BSL Terminal
Travelers / passengers can request the following flight related services / amenities at the Swiss Airlines BSL terminal office:
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wi-Fi
- Miles & More
- Star Alliance
List of All Swiss Airlines Terminal Worldwide
Swiss Airlines Ticket Reservations at EuroAirport Terminal
Make flight bookings with the assistance of trained personnel at the BSL Swiss Air terminal office; they offer itinerary solutions on request of the travelers.
Travelers can also easily make the bookings by themselves directly through the Swiss Air website / mobile application.
Manage Swiss Airlines Booking at EuroAirport Terminal
In case passengers are in need of assistance with managing their reservations [make changes / add flight related service(s) / amenity] they can request for help from the Swiss Airlines BSL terminal office staff.
Alternatively, they can manage their bookings [make changes or / and add flight related amenities & services] by themselves through the airline’s website and mobile application.
Cancellation / Refund Of Swiss Airlines Tickets
Note that the Swiss terminal BSL airport office will only accept requests for cancellations / refunds of reservations made through the airline’s official channels [mobile app, airline office, website].
The airline offers passengers the option to cancel their reservation within 24 hours from the time of booking, if they want, and claim a complete refund.
Passengers must read the fare rules carefully before requesting a cancellation / refund; contact the airline’s customer service for a better understanding of the Swiss Airlines Cancellation & Refund Policy.
Check-in at Swiss Airlines EuroAirport Terminal
Passengers can either check-in through the online / web / mobile check-in feature available on the airline’s website / mobile app or they can check-in in person at the Swiss Airlines BSL terminal counter.
Check-in cut off timings vary depending on the airport / country, please refer to the airline’s website www.swiss.com/no/en/fly/check-in/check-in-times for more details.
For more assistance regarding check-in or / and other concerns please contact the staff at the Swiss Air office.
Tracking Swiss Airlines Flight Status
Passenger can track flight status by themselves on the airline’s website www.swiss.com/in/en/fly/flight-information/arrival-departure# and mobile application or contact the BSL Swiss Air terminal office for flight status update.
Swiss Airlines Lost / Delayed / Damaged Baggage at EuroAirport Terminal
When dealing with delayed / damaged / lost luggage, it is imperative to notify an airline representative at the baggage claim area or in the baggage service office at the arrival airport.
File an incident report before exiting the arrival airport.
Additional details and / or assistance can be requested at the Swiss Air BSL terminal office.
Traveling with Pets on Swiss Airlines at EuroAirport
The airline offers pet travel services, subject to availability, airline’s pet policy and the laws that regulate the transport of live animals at the destination and airport of departure.
The service is chargeable; the complete tariff table may be viewed on the airline’s website www.swiss.com/ch/en/prepare/special-care/animals-travelling or details can be requested from the Swiss terminal BSL airport office.
Wi-Fi / Internet On Board Swiss Airlines
Passengers on board long-haul aircraft A330, A340 and Boeing 777 may access the Wi-Fi / internet after purchasing an access pass after they board the flight.
More information can be requested from the Swiss Airlines BSL terminal office.
Swiss Airlines Airport Lounge
Swiss Airlines is a member of Star Alliance and through its membership is able to provide access to many lounges at various airports worldwide to its passengers.
Please visit the Star Alliance website to locate an airport lounge or seek guidance from the BSL Swiss Air terminal office team.
Car Rental Service at EuroAirport
Please check the EuroAirport official website to see all the car rental service options which have been made available or seek assistance from the airport staff.
Swiss Airlines BSL EuroAirport Basel-Mulhouse-Freiburg Location Map
Frequently Asked Questions:
Terminal 1 at EuroAirport is used by Swiss Airlines to manage their flight operations.
Terminal 1 at BSL EuroAirport is used by Swiss Airlines flight arrivals.
To contact Swiss Airlines, call +18554635252; other country specific contact numbers can be found on the airline’s website.
Swiss Airlines flights depart from Terminal 1 in EuroAirport.
Yes! Inflight Wi-Fi / internet is available on select aircrafts of the Swiss Airlines fleet.