Swiss Airlines CGN Terminal, Cologne Bonn Airport

Travelers are often noticed wishing for a source of information when preparing for a flight; they yearn for a 1 stop spot where they could view all the vital information related to their upcoming flight and its operating airline. There is so much to be remembered – baggage allowance, check-in timings, inflight meals, Wi-Fi / internet, special assistance, pet travel, etc. This page bears details centric to the Swiss Airlines CGN Terminal – Cologne Bonn Airport; passengers / travelers will find the information useful if they wish to contact the airline’s office or / and seek reference / guide to prepare for a Swiss Air flight set to depart from or arrive at Cologne Bonn Airport.

Swiss Airlines Cologne Bonn Airport Terminal Information

Details pertaining to the Swiss terminal CGN Airport have been put together here for the convenience of travelers / passengers.

Swiss Airlines, Terminal, Cologne Bonn Airport Address	Swiss Airlines, Terminal 1, Cologne Bonn Airport, Kennedystraße, 51147 Köln, Germany
Airport Code	CGN
Swiss Airlines IATA Code	LX
Swiss Airlines ICAO Code	SWR
Swiss Airlines Ticket Counter Hours	Daily 24 Hours
Swiss Airlines Contact Number	+49 2203 404001
Swiss Airlines Official Website	www.swiss.com
YouTube	www.youtube.com/@FlySWISS
Facebook	www.facebook.com/flyswiss
Twitter	twitter.com/FlySWISS
Instagram Account	www.instagram.com/flyswiss

Services & Amenities Offered at Swiss Airlines CGN Terminal

Travelers / passengers can request the following flight related services / amenities at the Swiss Airlines CGN terminal office:

Ticket Booking and Cancellation
Baggage Allowance
Airport / Online / Self-service Kiosk Check-in
Airport Transfers
Unaccompanied Minor Service
Duty-Free Allowance
In-Flight Meals / Entertainment
Missing / Delayed / Lost Luggage
Airport Lounges
Flight Information / Flight Status
Delayed / Canceled Flights
Airport Facilities
Animal Relief Area
Boarding Class Enquiries
Valet Parking
Airport / Inflight Wi-Fi
Miles & More
Star Alliance

List of All Swiss Airlines Terminal Worldwide

Swiss Airlines Ticket Reservations at Cologne Bonn Airport Terminal

Make flight bookings with the assistance of trained personnel at the CGN Swiss Air terminal office; they offer itinerary solutions on request of the travelers.

Travelers can also easily make the bookings by themselves directly through the Swiss Air website / mobile application.

Manage Swiss Airlines Booking at Cologne Bonn Airport Terminal

In case passengers are in need of assistance with managing their reservations [make changes / add flight related service(s) / amenity] they can request for help from the Swiss Airlines CGN terminal office staff.

Alternatively, they can manage their bookings [make changes or / and add flight related amenities & services] by themselves through the airline’s website and mobile application.

Cancellation / Refund Of Swiss Airlines Tickets

Note that the Swiss terminal CGN airport office will only accept requests for cancellations / refunds of reservations made through the airline’s official channels [mobile app, airline office, website].

The airline offers passengers the option to cancel their reservation within 24 hours from the time of booking, if they want, and claim a complete refund.

Passengers must read the fare rules carefully before requesting a cancellation / refund; contact the airline’s customer service for a better understanding of the Swiss Airlines Cancellation & Refund Policy.

Check-in at Swiss Airlines Cologne Bonn Airport Terminal

Passengers can either check-in through the online / web / mobile check-in feature available on the airline’s website / mobile app or they can check-in in person at the Swiss Airlines CGN terminal counter.

Check-in cut off timings vary depending on the airport / country, please refer to the airline’s website www.swiss.com/no/en/fly/check-in/check-in-times for more details.

For more assistance regarding check-in or / and other concerns please contact the staff at the Swiss Air office.

Tracking Swiss Airlines Flight Status

Passenger can track flight status by themselves on the airline’s website www.swiss.com/in/en/fly/flight-information/arrival-departure# and mobile application or contact the CGN Swiss Air terminal office for flight status update.

Swiss Airlines Lost / Delayed / Damaged Baggage at Cologne Bonn Airport Terminal

When dealing with delayed / damaged / lost luggage, it is imperative to notify an airline representative at the baggage claim area or in the baggage service office at the arrival airport.

File an incident report before exiting the arrival airport.

Additional details and / or assistance can be requested at the Swiss Air CGN terminal office.

Traveling with Pets on Swiss Airlines at Cologne Bonn Airport

The airline offers pet travel services, subject to availability, airline’s pet policy and the laws that regulate the transport of live animals at the destination and airport of departure.

The service is chargeable; the complete tariff table may be viewed on the airline’s website www.swiss.com/ch/en/prepare/special-care/animals-travelling or details can be requested from the Swiss terminal CGN airport office.

Wi-Fi / Internet On Board Swiss Airlines

Passengers on board long-haul aircraft A330, A340 and Boeing 777 may access the Wi-Fi / internet after purchasing an access pass after they board the flight.

More information can be requested from the Swiss Airlines CGN terminal office.

Swiss Airlines Airport Lounge

Swiss Airlines is a member of Star Alliance and through its membership is able to provide access to many lounges at various airports worldwide to its passengers.

Please visit the Star Alliance website to locate an airport lounge or seek guidance from the CGN Swiss Air terminal office team.

Car Rental Service at Cologne Bonn Airport

Please check the Cologne Bonn Airport official website to see all the car rental service options which have been made available or seek assistance from the airport staff.